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Return Policy Return Policy Our return policies vary depending on which product brand is being returned. If you need assistance determining which category your product falls into please email us at ahappychildhood@gmail.com
If an item was shipped incorrectly or is defective, please let us know within 10days of receiving the goods and we’ll refund your postage and ship the right item at no cost to you.
If you have not opened the item, you can return the product to us for refund, credit or replacement within 30 days, no questions asked. We do not take back opened product. You must return the product to us undamaged AND in perfect condition. The product must be unregistered, and returned with everything that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. Damaged and/or incomplete products are subject to restocking fees of from 10% to 50%. In cases of major damage or abuse, the product may be refused. Please note: Shipping charges are NOT refundable In cases of return, you must obtain an RMA number prior to returning the product. Email ahappychildhood@gmail.com with Your Name, Your Order Number (invoice number on your invoice), the title of the product, and the specific problem you have encountered. Products returned without an RMA number will not be accepted and a credit will not be issued. If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you. ahappychildhood@gmail.com for a replacement shipment. We will include a prepaid return mailer in your replacement shipment that you can use to return the incorrect product to us. |
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